24×7 PROACTIVE MONITORING
As the owner of a small or midsized business, you invest in IT to increase your operational ROI. Trouble can arise, however, when you or your team are distracted from your core business initiatives because of IT issues. Maybe IT support and management are being performed by employees who have multiple duties, which can impact both their ability to deliver in other areas, as well as the overall quality of IT support.
Contracting LAN System Services to take care of your IT means you can focus all your resources on your primary business operations, maximize revenue, and be more efficient.
LAN System Services can provide affordable, 24 X 7 best practices monitoring and management of all your IT assets, including systems, software, devices and virtual resources. We’ll also be informed with automated alerting of any event that may affect the normal operation of IT.
When there is a problem, we can accurately diagnose and resolve most issues through rapid remote remediation that takes much less time than onsite visits, saving you the often considerable costs of downtime.
With all the IT health and performance data that 24 X 7 monitoring brings in, we are better positioned to help you optimize configurations, manage system and software versioning, and eliminate costly and obsolete equipment.
With an Onsite Manager installed at your site, LAN System Services can easily monitor the health and performance of your assets
Our remote monitoring and management platform consists of
A single, lightweight piece of software installed once at each site. Onsite Manager performs secure, comprehensive scans of your environment to gather the up-to-date information that LAN System Services needs to manage your IT assets with unparalleled efficiency.
With Onsite Manager, we can monitor and manage anything with an IP address, including: desktops, laptops, servers, managed switches, routers, firewalls, gateways, VoIP switches and phones, printers, faxes or scanners, off-the-shelf and custom applications, environmental control devices and specialized equipment, internal and external websites, SaaS resources, virtual machines and much more.
Installed on equipment that can’t be directly monitored by Onsite Manager, such as roaming laptops, remote servers, home offices, or on an onsite Windows 7 PC if you don’t have a server.
A powerful, web-based, centralized dashboard that allows us to:
- view the asset health and performance data sent by the Onsite Manager;
- drill down to details as required;
- perform rapid remote remediation;
- configure advanced services;
- produce a range of useful reports so you’ll know exactly what’s going on in your environment;