Managed Service Plans

Managed plans include around the clock LAN-Link monitoring to constantly search for issues before they become problems. All managed plans include LAN-Link proactive network management for company servers, desktops, connected laptops and network devices. In addition, LAN-Link provides the platform to manage backups, updates and processes.

We offer five managed service plan levels to meet your businesses needs, ranging from 4 hours per month through unlimited consulting time per month. For pricing details on each of the levels, please call us at 770.925.0955 or request a quote.

Regardless of the service plan you choose, the proactive support we'll provide your business includes the following monitoring:

  • Server / workstation health and performance
  • Website uptime and performance
  • Security and applications monitored
  • Thousands of additional metrics
  • Automatic escalation of critical issues

In addition to the proactive monitoring of your network and computer hardware, we provide the following services as part of each plan:

  • Priority support in emergencies
  • Patch and update management
  • Asset inventory and detailed reporting
  • Real time information on all hardware, software and processes available in a few clicks
  • Annual technology reviews at no additional cost

In addition to these great services, you also can choose to receive the following optional services:

  • LAN-Link Anti-Spam Service
  • LAN-Link Remote Backup