Managed Service Plans
Managed plans include around the clock LAN-Link monitoring to constantly search for issues before they become problems. All managed plans include LAN-Link proactive network management for company servers, desktops, connected laptops and network devices. In addition, LAN-Link provides the platform to manage backups, updates and processes.
We offer five managed service plan levels to meet your businesses needs, ranging from 4 hours per month through unlimited consulting time per month. For pricing details on each of the levels, please call us at 770.925.0955 or request a quote.
Regardless of the service plan you choose, the proactive support we'll provide your business includes the following monitoring:
- Server / workstation health and performance
- Website uptime and performance
- Security and applications monitored
- Thousands of additional metrics
- Automatic escalation of critical issues
In addition to the proactive monitoring of your network and computer hardware, we provide the following services as part of each plan:
- Priority support in emergencies
- Patch and update management
- Asset inventory and detailed reporting
- Real time information on all hardware, software and processes available in a few clicks
- Annual technology reviews at no additional cost
In addition to these great services, you also can choose to receive the following optional services:
- LAN-Link Anti-Spam Service
- LAN-Link Remote Backup